Rheem boiling water units - some of the more common faults answered

If you own or work in a commercial kitchen the likelihood is that you will also have a Rheem boiling water unit mounted to the wall also known as a Rheem Lazer.  These systems are popular due to there high efficiency of being able to deliver boiling water in large quantities continually to enable chefs to prepare their food faster.  Some of the more modern versions are also fully programmable to enable the user to program the system to turn on and off at various times to be more energy efficient.

Unfortunately like all things they do start to break down and need to be serviced and repaired throughout their life.  These systems are very complicated and cannot be repaired by any run of the mill plumber you will need a technician who is across the ins and outs of these units.  A plumber who is competent in this field of plumbing will have a good technical mind and a strong ability to fault find all water and electrical components.

Mayfair Plumbing and Gasfitting are recognised Rheem water heater repairers in Adelaide it is through the constant upskilling and training that we have developed a reputation for being one of only a few businesses competent enough to repair all Rheem water heaters. 

There are a few common issues which can present over time with the Rheem boiling water units and they are as follows:

• No hot water.  Typically caused by a faulty element or thermostat, usually around the 5 year mark of the products life usually the halfway point.
• No water dispensing.  Can be caused by a faulty outlet tap.  Over time the diaphragm inside of these seize up and need either servicing or replacing.
• No water entering the copper tank.  This is caused due to a failed inlet solenoid valve as seen in the photos below.  Once again a relatively simple repair for the skilled plumber.

All of the above mentioned issues are relatively easy fixes provided the system is not showing any signs of corrosion and is not to old.  If the system is over 10 years in age it is sometimes worth considering upgrading to a new system as the unit is likely to start displaying other issues in the near future.  Items such as a failed motherboard or cpu are quite expensive and it is when one of these products fail we would certainly be recommending an upgraded water heater.

If you are experiencing difficulties of any kind with your Rheem boiling water system please drop us an email or phone call at: contact@repairwaterheater.com OR 0429361819

Rheem 25 litre boiling water unit approximately 10 years of age